Data Deletion

This page explains how to have the data we receive from Facebook and Instagram deleted.

What we receive

When you connect a Facebook Page or an Instagram account to , we store an access token, the identifiers of your account and page, your page or account name, your follower count, and the statistics (views, likes and thumbnail) of the posts you submit to campaigns.

How to have it deleted

• From your profile. Click Disconnect next to Facebook or Instagram. We delete the access token, your page or account name, your follower count and the statistics of the posts you submitted with that account. We keep only the account identifier, so that we can complete a deletion request that Facebook or Instagram sends us later.
• From Facebook. In your Facebook settings, open Apps and Websites and remove our app. Facebook then sends us a deletion request, and we delete everything listed above, including the account identifier.
• From Instagram. In your Instagram settings, open Apps and Websites and remove our app. We then delete the same data as for Facebook.
• By email. Write to from the email address of your account and tell us which account to delete.

What happens next

The deletion takes effect right away. Posts you submitted with the disconnected account stop counting toward campaign rewards, and rewards for them that have not yet been paid are cancelled.

If the request reaches us through Facebook or Instagram, you receive a confirmation code and a link where you can check its status.

Contact

For any question about your data, write to .